The following terms apply to all Operators engaged with a WaveCrest Group company under an Interconnect Agreement for the termination of Wholesale Traffic.

 

Rate Sheet Submissions and Dial plan, Rate or Code Changes.

 

WaveCrest requires all of its suppliers to comply with the following notification requirements:

 

  • All destinations stated in a rate sheet require a rate and associated numbering plan (dialing codes).

 

  • Type of service offered must be clearly indicated at the top of rate sheets, i.e Gold, Silver, Business

 

  • When changing the numbering plan for a rating breakout within a country you must re-quote all breakouts and rates for the entire country. These changes must also follow the same minimum notification period as rate increases.

 

  • When changing the effective rates for a rating breakout within a country you must re-quote all breakouts and rates for the entire country.  Example: If you change the rate for UK - London, you must also re-quote UK - Proper and UK - Mobile. You can ensure that this policy is followed if you submit an A-Z or full product offering (even if some rates are not changing) every time you submit rates to WaveCrest.

 

  • Set up charge per call must be discussed and formally agreed by both Parties before being issued.

 

  • When offering an all inclusive rate for a country you must also re-quote all breakouts and rates for all other countries that begin with the same country code, for example: 

 

  •  When offering an all inclusive rate for Russia with a country code of 7+, you must also re-quote all breakouts and rates for Kazakhstan (also 7+)

  • When offering an all inclusive rate for USA with code of 1+, you must also re-quote all breakouts and rates for all other countries that begin with 1+.

 

  • You are responsible for the accuracy of all of your rates and codes.  This includes ensuring that all countries that are part of the North American Numbering Plan (NANPA) have country code “1” before each code.  Destinations within NANPA that are listed without the leading one WILL be automatically and validly interpreted as different countries than the one you may have intended as our system ignores the name of the destination when we process rate sheets.  For more information on which countries are subject to NANPA rules visit <http://www.nanpa.com/>.

 

  • Rates must be sent in the currency that is specified in the Agreement, and the currency must be specified at the top of the rate sheet. The rate sheet must not contain multiple currencies.

 

  • A time zone must be specified on the rate sheet, which will also cover any Peak/Off-peak pricing.  When changing the time zone hours or time zone rate for a destination, all time zone rates for that destination must be re-quoted.

 

  • All rates and codes must be included in the rate table; no rates or codes communicated as comments at the top, bottom or annexe of a rate sheet or in body of email.  Any specific routing or traffic requests must be addressed to your WaveCrest account manager, for example RBOC/non-RBOC ratios.  For the avoidance of doubt, such requests will not be handled as part of a Rate Sheet Submission.

 

  • All blocked codes must be specified on all Rate Sheet Submissions

 

  • If you do not specify that there are exceptions such as mobile traffic etc, the country rate shall be applied to all calls terminating to a destination.  For the avoidance of doubt, WaveCrest will “roll down” rates/codes unless more specific rates/codes are provided.

 

  • Symbols such as commas (,), dashes (-), brackets ({ or [ ) etc., must be used consistently throughout the ratesheet.  (Ex.) If a group of city codes are split by (,) then all city codes on the rate sheet must be separated by commas.  Same applies to ranges.

 

  • Email must have a tamper proof attachment in MS Excel or any file type that can be easily pasted into MS Excel (No free flowing emails, .html files, adobe files, etc.).

 

  • The company name used in rate sheet communications must match the company name that is specified in the Operator Agreement.  The company name must be clearly stated in the email subject heading and on the rate sheet.  Furthermore, these changes must be sent from a company e-mail address.  Failure to comply with this request may result in you being removed from route

 

  • All Rate Sheet Submissions or changes to rates, dial plans or codes must be sent to the following email address:

 

cost.manager@wavecrestcom.com

 

This email address must be the first address in the ‘to’ line of the email.  In order for any change that constitutes an increase in charges to WaveCrest to be valid it must be accepted in writing by WaveCrest, such acceptance to be in the form of a coded e-mail delivery receipt.  If the Rate Sheet Submissions or changes to rates, dial plans or codes are not received at the specified email address then the previously supplied information shall prevail.  

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