WaveCrest is committed to your privacy.
Your privacy is important, so we would like to explain what information we collect when you visit our site, why we collect it and how it is used. We would also like to explain your options to access and control your information, our data security practices and other matters.
What information do we collect from you? Why?
If we collect personal contact information (as described below), you may later access and modify it, and remove it from our system. You may choose simply not to provide personal contact information by opting-out before the point of registration to our network.
Upon registration to our network, we will collect your Name, Address, Email address, Credit or Debit Card Details, and we may collect your IP address and current phone number.
When you register on our network and use our Site, we will request your name, street address, or other "real world" contact information, and your Email address. We will also request your Credit or Debit Card Details. Your IP address may be used to determine your network configuration, but the information will not be retained after the registration process has been completed.
We use this information to provide you with WaveCrest’s services and the equipment required to use WaveCrest’s services, and to comply with any requirements of law. This information is also used to verify your credit status with third party credit agencies, and to inform you of any new offers and services we believe may be of interest to you.
This information may be disclosed to:
Our staff and immediate agents, including, but not limited to, a person involved in the development or marketing of WaveCrest’s services
A credit checking or collections agency
Another Company for the provision of its services to that customer. Neither WaveCrest nor its immediate agents will supply your personal data, including your Email address, to any third party for commercial exploitation
Any outsourcing partners for administrative purposes, including but not limited to Customer Support, and logistics
Any other third party at the consent of the customer or as required by law
All WaveCrest customers have the right to choose not to participate in direct marketing of new products and services from WaveCrest. If you wish to opt out of receiving targeted communications from WaveCrest in electronic, printed or verbal format, simply inform us in writing at the address below.
Credit and Debit card information may be stored on a secure server by WaveCrest or its immediate agent who has been appointed by WaveCrest to authorise payment directly.
Navigation and Click stream Data.
As you browse our Site, we may gather navigational and click stream data that shows what pages are visited and how long various features are used. This information will not reveal your identity or be linked to you personally. We use this information to complete and support the immediate activity requested, and to comply with any requirements of law. This information may be disclosed only to our staff and to our immediate agents.
Certain exceptional disclosures
We may disclose your information if necessary to protect our legal rights or if the information relates to actual or threatened harmful conduct. Disclosure may be required by law or if we receive legal process.
What are Hyperlinks?
Our web site may contain hyperlinks that may, when clicked, take you to a third party web site not controlled by WaveCrest. These third party web sites may collect and disclose information independent of our own site. WaveCrest is not responsible for the collection, use, or disclosure of information collected through these third party web sites, and WaveCrest expressly disclaims any and all liability related to such collection, use or disclosure.
What are cookies? Why do we use them?
You may set your Internet web browser to notify you when you receive a cookie or to prevent cookies from being sent. If you prevent a cookie from being sent, you may limit the functionality of the site.
These cookies do not collect personal information other than the IP address from which you are accessing the site.
How do we protect information we collect?
We offer secure web pages to collect certain kinds of user information and we store certain kinds of data in encrypted form. We follow reasonable technical and management practices to help protect the confidentiality, security and integrity of data stored on our system. While no computer system is completely secure, we believe the measures implemented by our Site reduce the likelihood of security problems to a level appropriate to the type of data involved. Telegent makes no representations or warranties with regard to the sufficiency of the security protection measures in place on the site.
How long do we keep user information?
We generally keep user data on our server or in our archives for as long as we reasonably need it. We may alter this practice according to changing requirements. For example, we may delete some data if needed to free up storage space. We may keep other data for longer periods if the law requires it. In addition, information posted in a public forum could stay in the public domain indefinitely. Data management requests are administered in an orderly manner to the extent feasible and within our direct control. Note: we have greater control over recently collected data than for archived data. Once data is removed from the system and archived, it may not be feasible to accommodate specific requests.
Your consent to this policy
This Site operates as is and as available, without liability of any kind. We are not responsible for events beyond our direct control. This Policy is governed by the laws of the United Kingdom. Any legal actions against us must be commenced in the United Kingdom within one year after the claim arose, or be barred.
If you have a privacy question
If you have a privacy question about our Site, please write to the address below.
WaveCrest (UK) Limited
1st Floor Bishopsgate Court
4-12 Norton folgate